This Agreement and the Supplements referred to apply to all visits by your Pet to DOGS ON THE RUN WALKING, BOARDING AND DAYCARE SERVICES.
You must provide an adult, over the age of 18, as your Agent (emergency contact). Your Agent must also be someone other than the primary Pet Parent(s) and should not be someone traveling with you if you are leaving town. If we cannot reach you, you authorize us to contact your Agent. You agree that your Agent shall have your full and complete authority to make any and all decisions, including those related to the health of your Pet and the expenditure of funds, for or on behalf of you and your Pet.
Emergencies
In an emergency or natural disaster, every effort will be made to contact you or your Agent to retrieve your Pet. You agree that DOGS ON THE RUN, at its sole discretion, is authorized to transport, and/or to make temporary alternative arrangements to house and care for your Pet until you or your Agent can retrieve the Pet.
You understand it may not always be possible to safely evacuate your Pet.
Pet Health and Behaviour
We reserve the right to refuse to accept a Pet at check-in for any reason, including without limit, if it appears to us the Pet is sick, injured, in pain, or that its behaviour could jeopardize the health or safety of other Pets or our staff.
No Pet can stay with us unless the Pet is healthy and we have confirmation from a licensed veterinarian or approved designee that the Pet has received all vaccinations required by DOGS ON THE RUN.
If at any time your Pet is found to have fleas or ticks, we may provide the appropriate flea or tick removal Treatment, and you authorize us to provide such service at your additional expense.
We may accept certain older Pets and we may administer routine medication for chronic conditions, but we are not equipped to care for acutely sick Pets or aggressive or biting Pets.
If your Pet has been treated for a contagious illness, we cannot accept your Pet for at least two (2) weeks after treatment has been completed and a statement of health is obtained from a licensed veterinarian.
You acknowledge that we may contact appropriate authorities if your Pet bites another Pet or any person.
You acknowledge and agree that in the unlikely event your Pet becomes ill or injured, or if your Pet has a pre-existing condition which is aggravated by its stay, and requires professional attention we will attempt to notify you or your Agent at the telephone numbers you provide on the reverse side. If we cannot reach you or your Agent, DOGS ON THE RUN at its sole discretion, may engage the services of a veterinarian and/or administer medicine or give other necessary attention to your Pet, and you authorize us to provide any such service at your additional expense. In cases we believe to be critical, we may take your Pet to the veterinarian first before trying to contact you. If you refuse medical treatment for your Pet, DOGS ON THE RUN, at its sole discretion, may engage the services of a veterinarian and/or administer medicine to make your Pet as comfortable as possible until picked up by you or your Agent, and you authorize us to provide any such service at your additional expense. If we cannot reach you or your Agent, we will make healthcare decisions for your Pet based on the recommendations of available professionals.
Contact with Other Pets
While your Pet is staying with us, he or she will come into contact with other Pets. Every effort will be made to ensure the safety of our guests by enforcing strict restrictions on Pets as set forth in DOGS ON THE RUN procedures.
You acknowledge and agree that in the unlikely event your Pet is injured by another Pet, YOU RELEASE DOGS ON THE RUN AND ITS AGENTS FROM ANY LIABILITY FOR SUCH INJURY.
Communicable diseases: all Pets coming into DOGS ON THE RUN are required to be vaccinated. However, it is still possible for a Pet to become ill, even if vaccinated. You understand this risk and agree that DOGS ON THE RUN is not liable for any illness suffered by your Pet during or after its stay.
Pets not picked up on Departure Date
If you or your Agent do not pick up your Pet at the agreed upon time, you hereby authorize us to continue to provide the Services as set forth in this Agreement at your expense. If DOGS ON THE RUN determines, at its sole discretion, that an extension of Services is required, payment in full may be required prior to extending such Services. Notwithstanding the foregoing, if your Pet is deemed abandoned under local, or federal laws or regulations, or in DOGS ON THE RUN discretion as permitted by law, we will follow the Abandoned Pet Procedure.
To the best of your knowledge, your Pet has no illness, injury or behaviour problem (including aggressive or biting behaviour) that has not been disclosed to us.
You agree to indemnify and hold us harmless, from and against all loss, damage or expense, including attorneys’ fees, resulting from misrepresentations by you or your representatives or resulting from your Pet’s stay including, without limitation, any person claiming to be the owner of your Pet and any person claiming damage or injury by your Pet.
Miscellaneous Provisions
This written Agreement constitutes our entire and only agreement and there are no oral agreements or understandings except as provided for in this Agreement.
This Agreement shall bind us and our assigns and you and your heirs and assigns.
The law that applies to the Agreement is the law of the state or province and municipality where your Pet is to stay. If there are disputes that result in litigation, the courts of the state or province and municipality where your Pet is to stay shall have exclusive jurisdiction.
